Effective Date: May 18, 2025

​

At Mentor Orchard, we value your time and are committed to delivering high-quality mentorship services. We also respect the time and expertise our mentors dedicate to each session.

 

To honor their commitment and to ensure a sustainable experience for all, we’ve established the following cancellation and refund policy for sessions, programs, and any paid offerings on our platform. 

​​

Cancellation by Client:

• All bookings are final. We do not offer refunds for client canceled or missed sessions.

• If the session is more than 96 hours away, clients can reschedule the session by clicking the Reschedule link in their confirmation email. Rescheduling is subject to mentor availability.

• Reschedule requests with less than 96 hours' notice may not be accommodated and may result in forfeiture without refund. 

​

Cancellation by Mentor:

• If a session is canceled by the Mentor or the Mentor is a No Show, you have the option to reschedule with the same or another mentor. If it is within a package, you will also be offered the option to transfer what remains of your package to another mentor.

​

Contact

For transfers or help with cancellations and rescheduling, please contact:

Mentor Orchard
Email: hello@mentororchard.com
Website: www.mentororchard.com